How It Works Easy, Secure, and Transparent
From drop-off to delivery, we handle your memories with care and keep you updated at every step. Choose from cloud storage, USB, or external drive for safe and easy access to your digitized files.
Step 1: Schedule Your Drop-Off, Pickup, or Shipping
Getting started with Scan5 is designed to be as simple and convenient as possible. Choose the option that works best for you:
- In Office Drop-Off: Prefer in-person service? Drop your items off at our Chicago office. We're here to answer your questions and ensure your memories are in good hands.
- Local Courier Pickup: Want convenience? Schedule a secure courier pickup from your doorstep. We will receive your materials the very same day.
- Shipping via UPS: For those who prefer shipping, use our prepaid UPS labels to send your items. We’ll notify you when they arrive safely.
No matter which option you choose, rest easy knowing your items are managed with professional care every step of the way.
Step 2: Receive a Free Custom Quote with No Obligation
Once we’ve received your items, we’ll review them and provide you with a free custom quote. There’s no obligation to move forward, and you’ll know exactly what to expect upfront.
Step 3: Expert Digitization with Cutting-Edge Technology
Once you give the green light, our team of experienced technicians will get to work using our state-of-the-art technology. We digitize tapes, photos, film, discs and audio with the best available technology to preserve every detail. Your memories are handled with the care they deserve.
Step 4: Stay Informed Every Step of the Way
We know how valuable your memories are. That’s why we keep you informed at every stage. From the moment your items arrive to when your project is 100% complete, you’ll receive updates on the status of your project via email or sms.
Step 5: Choose Your Delivery Option
Once your memories are digitized, you can choose how you’d like to receive your files:
- Cloud Hosting (Recommended): For the most secure and flexible option, we recommend storing your files in the cloud. With 30 days free, you can access and share your memories anytime, from anywhere. After that, it’s just an affordable monthly price for ongoing storage and protection. You can cancel at any time.
- USB or External Hard Drive: Prefer local storage? We also offer USB or external hard drive delivery. For the best experience, many customers opt for both—cloud storage for long term security and sharing, and a hard copy for gifting or safekeeping.
Why Cloud Storage?
We recommend cloud storage because it offers the best combination of security, convenience, and sharing. Your memories are automatically backed up, accessible from any device, and can be easily shared with family and friends.
It’s the absolute best way to ensure your memories are protected for years to come.
Ready to Get Started?
Schedule your drop-off, pickup, or shipment today, and we’ll provide a free custom quote with no obligation to continue.
