Why choose a local digitizing service like Scan5?

Dave Rosen
Published On
February 11, 2025

Why Choosing a Local Company to Digitize Family Memories is Important

In today’s digital age, preserving our cherished family memories has become easier than ever. With the advent of digitization, photographs, home videos, and memorabilia can be stored safely, accessed easily, and shared with loved ones for generations. But when it comes to choosing the best service to digitize these precious memories, you might wonder whether to go with a large, national company or to support a local business.

Here are some compelling reasons why choosing a local company like Scan5 for your digitization needs can make all the difference.

1. Personalized Service and Attention

One of the standout benefits of working with a local business is personalized service. Scan5 provides a hands-on approach and takes the time to understand your specific needs and the significance of the memories you’re entrusting to us. Whether you have old photos in fragile condition or home videos that require special attention, a local service provider can offer tailored solutions.

Instead of navigating a generic customer service hotline, you’ll have direct contact with the owner of Scan5, giving you peace of mind and ensuring the quality of work meets your expectations.

2. Trust and Transparency

When dealing with something as valuable as family memories, trust is paramount. Local businesses are often more transparent and accessible, giving you a direct line of communication throughout the process. You can meet with us in person, ask questions, and even view the progress of your digitization. If there are any concerns, you can easily discuss them and make adjustments as needed.

Additionally, Scan5 has a reputation to maintain within their community. This means we are more invested in providing high-quality services and building lasting relationships with our clients.

3. Support for the Local Economy

Choosing a local business for your digitization needs is a wonderful way to support your community. Scan5 is a small, locally-owned businesses that relies on local customers to thrive. By choosing to digitize your memories with us, you're not only preserving your family's history, but you're also helping a local entrepreneur maintain their livelihood and contribute to the local economy.

4. Faster Turnaround Time

With large, national companies, you will usually face long waiting times for your memories to be processed. Scan5 often has a faster turnaround time, as we are smaller and more nimble in our operations.

This is especially valuable if you have a deadline, such as an anniversary, birthday, or family reunion, where you want your digitized memories ready to be shared in a timely manner.

5. Quality Control and Expertise

Scan5 employs experts in the field and takes pride in the quality of our work. Whether you have vintage 8mm film reels, old VHS tapes, or delicate family photographs, we leverage specialized knowledge and professional equipment needed to handle a wide variety of formats and media.

Because Scan5 isn't trying to service a massive customer base like the bigger national companies, we have the time and expertise to focus on quality control. This means your memories are handled with the utmost care and attention to detail.

6. Flexibility and Customization

Scan5 offers more flexibility when it comes to custom requests. Whether it’s a unique format, specific editing requirements, or a particular way you’d like your digitized content organized.

Large national companies have set processes that do not allow for the same level of customization or personalized touches.

7. The Local Touch

Finally, there’s the intangible but invaluable factor of the “local touch.” Scant is embedded in the fabric of the Chicago community, which means we try to understand your family’s needs and values. We have insights into specific regional traditions, events, or memories that are important to your family history. In addition, Scan5 is willing to go the extra mile to ensure your satisfaction, creating a warm, family-like atmosphere that can make your experience even more special.

In the age of online everything, it’s easy to overlook the benefits of choosing a local business, but when it comes to digitizing your family’s memories, there’s no substitute for the personal touch, expertise, and care that a local company can provide. From quicker turnaround times to personalized service, choosing a local provider is not just about convenience—it’s about entrusting your most valuable memories to people who genuinely care.

So next time you need to preserve those priceless family moments, consider supporting Scan5 in Chicago. You’ll not only be safeguarding your memories with care and quality, but you’ll also be helping to keep the heart of your community strong.